Question 1

What is Maji?

Accepted Answer

Maji is an AI-powered platform for activated sludge process analysis, designed specifically for wastewater treatment plants. It combines microscopic imagery with operational process data to give a complete picture of process stability. By continuously monitoring each facility's process and biological baselines, Maji translates complex data into clear, actionable insights that support proactive decision-making and help preserve your plant's institutional knowledge.

Question 2

How does Maji work?

Accepted Answer

Maji brings together advanced algorithms and in-depth process knowledge to analyse both microscopic videos/images and plant operational parameters (e.g., MLSS, SVI, DO). A member of your plant team simply captures short microscope videos - no prior microscopy expertise is required. The Maji platform then integrates that imagery with your process data and delivers insights and suggested actions tailored to your facility.

Question 3

What makes Maji different?

Accepted Answer

Maji joins your team by building a facility-specific baseline of process and biological trends unique to your activated sludge system. Through continuous monitoring and analysis, it helps you detect early warnings, optimise performance, and share institutional knowledge so incoming staff quickly get up to speed.

Question 4

What types of plants work with Maji?

Accepted Answer

Maji is already operational in multiple municipal and industrial wastewater treatment plants around the world. It supports various process configurations, including MBR, SBR, and different activated-sludge systems. The platform is scalable and suitable for plants of all sizes.

Question 5

What are the main benefits for plants using Maji?

Accepted Answer

The Maji platform helps prevent costly failures that can exceed $200,000 annually. By delivering early alerts and actionable insights, plants using Maji report improved process stability, fewer unplanned disruptions, better chemical and energy use, and enhanced knowledge transfer for staff. Over time it captures facility-specific process and biomass trends and becomes a living record of your plant's activated sludge behaviour. You are welcome to read some of our case studies in the blog section.

Question 6

Does Maji require new hardware or installation?

Accepted Answer

No. There is 0 CapEx and minimal OpEx required. You use your existing microscope (or camera/video capture setup) to take footage; there is no on-site hardware installation, no integrations, and no specialised lab equipment. The Maji platform is very user-friendly and designed for quick implementation with minimal disruption.

Question 7

Do I need a new microscope?

Accepted Answer

Usually not. If your microscope has phase contrast, you are likely already set. If you are not sure what you have, send us a photo of your setup and we will confirm before you spend anything.

Question 8

What microscope does Maji recommend?

Accepted Answer

A phase contrast microscope with a digital camera. A full setup is usually just a few thousand dollars, and no prior microscopy experience is required to use it.

Question 9

Phase contrast, bright field, or phone photos - what works?

Accepted Answer

Phase contrast gives the best results, but Maji also works well with bright field. You can even start with phone videos taken through the microscope eyepiece. The platform is designed to be flexible so your plant can begin with what it already has.

Question 10

What kind of data does Maji use?

Accepted Answer

Maji uses a dual-data approach: you provide short videos (following a simple protocol) and image uploads of your activated sludge, together with your process data (such as MLSS, SVI, DO, WAS, FLOW, BOD, COD). Maji then analyses the imagery and connects it with those operational parameters, allowing you to stay ahead of issues through proactive decision-making.

Question 11

How is human feedback incorporated?

Accepted Answer

While Maji's analysis is AI-based and grounded in deep process expertise, it remains flexible and tailored for your facility. If someone at your plant spots a misidentification or a unique local phenomenon, that feedback can be integrated so the algorithm continuously adapts specifically to your operational conditions.

Question 12

Can Maji be used on mobile devices?

Accepted Answer

Yes. Maji runs in any modern browser on any device - desktop, laptop, tablet, or phone. No installation, no on-site hardware, and no plugins required, so your team can access analyses and insights wherever they are.

Question 13

Who owns the data, and what happens if we stop using Maji?

Accepted Answer

You do. All of your analyses, images, notes, and plant configuration belong to your plant. If you ever leave the platform, your analyses can be exported as PDFs that stay with your team - your institutional knowledge remains yours.

Question 14

Does Maji integrate with our plant systems?

Accepted Answer

No, and that is exactly what makes Maji easy and safe to bring in. Maji is read-only by design and never connects into or writes back to your plant systems - not SCADA, LIMS, WIMS, or any other. Every action happens through your team, not through automated integrations, so nothing on Maji's side can reach your operational network. Your IT team gets a clean, natural separation with no cyber or privacy risk introduced.

Question 15

What security and compliance standards does Maji follow?

Accepted Answer

Maji is SOC 2 Type II and ISO 27001 certified, maintaining strict governance aligned with GDPR standards. We ensure continuous risk management and partner with leading providers for secure payment processing.

Question 16

Where are Maji's servers located?

Accepted Answer

Maji's web platform servers are currently located in the United States.

Question 17

What does the subscription include?

Accepted Answer

The Maji platform subscription includes the full system, unlimited user access, continuous algorithm updates, and direct access to the Maji team's process engineering expertise. There are no hidden hardware costs, no on-site installs, and no complex integrations required.

Question 18

How can I get started with Maji?

Accepted Answer

You can get started immediately without any on-site setup required. Contact the Maji team via the website to see how the platform can help your plant.

Frequently Asked Questions